FAQ's

What is vaping?

Vaping is the process of inhaling vapor produced from a personal vaporiser or e-cigarette.

Are Vaypr products safe?

Vaping is becoming a more popular choice as it’s widely considered to offer a safer alternative to smoking tobacco.

Vaypr ensures our products are industry tested and designed to be compliant with world leading regulations established for e-cigarettes by the European Union and are made with the highest-quality Swiss made nicotine. 

All Vaypr devices and e-liquids are manufactured in a Certified Good Manufacturing Practice (cGMP) facility – ensuring the practices and guidelines recommended by agencies that control authorisation and licensing of e-cigarette related products are adhered to.

Are your prices inclusive of taxes? 

Prices displayed on this website are inclusive of all sales taxes. Each customer shall be solely responsible for all sales taxes, or other taxes, and any relevant laws applicable on orders shipped to their country.

Do you offer returns and money back guarantee?

We do offer returns and a money back guarantee in certain circumstances. Please visit our Customer Service page for more information.

What countries do you ship to?

We ship to or distribute in the following countries: Australia, New Zealand.

Where do you source your nicotine?

Our nicotine is sourced from the worlds leading pharmaceutical grade nicotine manufacturer. Our partners are committed to manufacturing quality products that are setting the standard for the production of E-Liquid products worldwide. 

How does the vPod system work?

Remove your fully charged battery, full vPod and silicon caps protecting the ends of your vPod from packaging. Screw the vPod onto your battery, ensure not to over-tighten. Insert curved tip of vPod into your mouth and inhale like you would on a conventional cigarette. Watch the full vPod Essentials kit instructional video here.  

Which strength should I use?

We currently offer 3 strengths:

0 - None. For those who want a nicotine free vaping experience. Easy to vape, containing 0% nicotine content

2 - Medium Strength nicotine, milder vaping experience. The perfect mid-range strength, containing 1.2% nicotine content

3 - Full Strength nicotine, for those who like a full bodied vape with a strong flavour. Contains 1.8% nicotine content

Not sure which is best for you? If you are an existing smoker, we suggest you start on 2-medium strength. 

What flavours do Vaypr offer?

Vaypr offers 6 flavours for the vPod range and Open System range.

The Pod System flavours include American West, Menthol Mist, Sweet Virginia, Blueberry Blast, Custard Pear, Grape Vape and a variety pack. You can view the range here.

The Open System flavours include American West, Menthol Mist, Sweet Virginia, Blueberry Blast, Custard Pear and Grape Vape. You can view the range here. 

Can you tell me a bit more about the vPod battery for the vPod System?

The battery and accompanying charger are compliant with world leading regulations established for e-cigarettes by the European Union. In built safety features protect product from overheating or overcharging. Depending on how long you vape each time, the battery provided lasts approximately 500+ puffs before recharging is required and can be used anywhere from 100 up to 300 recharge cycles depending on how it is cared for. No button to push, just simply attach a pod and inhale on curved tip of vPod. 

Can I change flavours on my vPod?

You can change flavoured vPods at anytime. You can reuse your Vaypr vPod while it still contains E-Liquid. Once empty, it is not refillable.

How do I recharge my vPod Battery?

To recharge, simply unscrew pod and screw the battery onto the Vaypr USB charger. (Note# It is important that only a Vaypr USB charger is used, as other chargers can damage the microchip which prevents the battery from overheating or overcharging.) Once attached, plug the USB charger into a computer USB port, or approved USB port power supply. On average, it takes 2 hours to recharge your battery.

While charging, the light at the end of the battery will pulse red. Once nearing full charge, this pulse will change to white. Whilst your battery has overcharge and overheat protection features, it is best practice to unplug the charger once it is fully charged.

How long does my battery last?

Depending on the length of your vape, a fully recharged battery lasts approximately 500+ puffs. When your battery has 10% power remaining, the end of it will flash red 10 times. When it does not have enough power to vaporise your vPods E-Liquid it will glow red continuously for 10 seconds and no vapor will be produced when vaping.

Are Vaypr products leak proof?

Vaypr vPods have been pressure tested to prevent leakage. When you stop vaping, the E-Liquid flow is shut off to prevent the vPod from leaking. This also prevents E-Liquid from continuous exposure to the heating element. The vPod also uses a food-grade glass fiber wick instead of a cotton wick, as cotton breaks down in E-liquid.

What do you use in your E-Liquid?

Vaypr vLiquid uses high quality, Swiss made nicotine with pharmaceutical grade ingredients. Flavours used in the vLiquid are of high purity food grade, tested for toxicity and deemed suitable for vaping. All our products are designed to be compliant with world leading regulations established for e-cigarettes by the European Union.  

Can you tell me a bit more about the vFlow push button battery for vFlow Open System?

The battery and accompanying charger are compliant with world leading regulations established for e-cigarettes by the European Union. In built safety features protect product from overheating or overcharging. Depending on how long you vape each time, the battery provided lasts approximately 500+ puffs before recharging is required and can be used for up to 300 recharge cycles.

To activate the battery, push the button five times quickly. When the button light flashes 3 times it is then ready to use. When the battery is not being used, deactivate battery by pushing the button five times quickly. The battery will flash and the power will be turned off. To reactive, push the button five times quickly. The battery takes approximately 2 hours to complete a full recharge. 

You can watch the full vFlow System Kit instructional video here.

How do I refill the CE5 Clearomiser for the vFlow System?

To fill the clearomiser, unscrew the top of it. Place the clearomiser on a 45-degree angle, and slowly squeeze in your Vaypr vLiquid into the clearomiser. Do not pour the vLiquid into the centre piece pipe. Screw top of clearomiser back on and wipe off any excess vLiquid that may have spilled over. Ensure you rinse any part of your body and/or clothes that were exposed to unvaporised vLiquid. 

How do I use the Clearomiser with the vFlow Battery?

Allow clearomiser to sit with vLiquid in it for 5 minutes before use. Screw the clearomiser onto your Vaypr vFlow battery. Push button on battery once you have placed tip of clearomiser on your lips and you have started to inhale. Your Vaypr vLiquid is allowed to flow through to the element and vaporise. 

What are some important maintenance tips for your vFlow system clearomiser?

Replace your clearomiser with a new one after 5 refills. After 5 uses, the element and wick are becoming worn and not performing to the optimum level required to vaporise the vLiquid correctly.

Clearomiser contains a food grade glass fiber wick that does not break down with vLiquid compared to standard cotton wick devices (cotton breaks down in E-Liquid).